Malvern Tennis Academy is committed to protecting and respecting your privacy.
This policy explains when and why we collect your personal information and how we use it
We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes.
By attending our courses and using our website, you’re agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to the MTA Data Controller at This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to Malvern Tennis Academy, 1 South Grove, 69 Abbey Road, Malvern, Worcestershire WR14 3HL or by contacting us on 01684 57443
Who are we?
Based in Great Malvern, Worcestershire, Malvern Tennis Academy is a tennis coaching organisation that offers group and individual tennis coaching to children of all ages and abilities attending schools and clubs in the area. . It was formed by Jane Poynder and Chris Skinner whom together have a wealth of experience in tennis competition and coaching at all levels.
How do we collect information from you?
We obtain information about you when you contact us about our courses or when you apply to attend a coaching course or enter a tournament.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, date of birth and any health issues which we should be aware of when you attend one of our courses or tournaments.
No financial information is held by us other than noting that the fee has been paid and card information is not held by us, it is collected by PayPal, our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. See PayPal privacy policy →
How is your information used?
We may use your information to:
• Be able to take a weekly register of attendance on our courses
• Have your contact details so that coaches working with us in Malvern Tennis Academy are able to make contact with parents if needed during courses or tournaments.
We review our retention periods for personal information on a regular basis and if you have told us you have moved out of the area or your children are no longer playing tennis then we will remove your contact details from our mailing list on written request.
Who has access to your information?
The Data Protection Controller at Malvern Tennis Academy is Jane Poynder
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
If lessons are taken at one of our linked tennis clubs we may share your details with the Data Protection Officer of that club so that they are able to contact you about club activities.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at: Malvern Tennis Academy, 1 South Grove, 69 Abbey Road, Malvern, WR14 3HL.
Alternatively, you can telephone 01684 574435
You have the right to ask for a copy of the information Malvern Tennis Academy holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it is treated securely. On the website, information is encrypted and protected with an SSL certificate that uses 2056-bit key encryption.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ written permission is required by a parent or guardian whenever personal information is provided.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018 in order to adhere to new Data Protection Regulations 2018